Student Support

Getting Started

• Get started with Saylor University certificate courses
• FAQ – General
• Sign up for Saylor University
• Enroll in a certificate course
• Begin your course
• Learn with the mobile app

Account management

• Manage Saylor University notifications
• Manage self-enrollment expiry notifications
• Manage your course dashboard
• Log in to your Saylor University account
• Set a timezone for your account
• Delete your account

See all 8 articles

Courses and Certificates

• Update certificate with new grade
• FAQ – English as a Second Language (ESL) courses
• Get your course certificate
• Certificate showing wrong name
• Verify your certificate
• Un-enroll from a course

Degree Programs

• Using CareerPrepped for professional portfolio and career exploration
• Degree Programs FAQ

ACE Credit Recommended Courses

• FAQ – Saylor Direct Credit
• Available credit courses
• ACE Transcripts
• Allowed materials on proctored credit exams
• Degree completion partners
• Exam accommodations

Troubleshooting

• New sign in to your Saylor University account
• Issue: course missing from account
• Issue: certificate not received
• Issue: blank page, page won't load
• Send secure file attachments
• General troubleshooting guide