If a course you had previous enrolled in seems to have disappeared from your Saylor University account, there are several possibilities:

1. Your enrollment might have been marked inactive if you have not visited the course in more than 90 days.
2. The course might have been archived and replaced with a new version.
3. The course might be under the removed from view tab on your homepage.

If your enrollment is inactive

If it has been more than 90 days since you accessed your course, you might have been marked as “inactive” in the course, which causes the course to no longer appear in your account. Not to worry! Your course data should be intact. To reactivate your course enrollment, please do the following to reactivate your course enrollment:

1. Log in to your Saylor University account
2. Navigate to your course from the course catalog

3. From your course page, find the “three dots” menu near the course name, and choose “unenroll me from this course” ( don’t worry, you will not lose your course data by unenrolling)

4. Follow the on-screen prompts to confirm your unenrollment from the course
5. If you are not automatically redirected, return to the course page choose the option to enroll in the course

6. Follow the on-screen prompts to complete your enrollment

Your course should now appear once more on your account dashboard and in your gradebook.

To keep your course enrollment active, visit your course while logged in to your account at least once every 90 days. You should receive a reminder email one week before you are marked inactive.

If the course has been archived

Saylor University courses are usually updated in place. Occasionally, we need to archive a course entirely and replace it with a brand-new copy.

In that case, we usually give enrolled students 90 days to finish the older version of the course, and we hide it from all others. After 90 days, the course is hidden entirely and cannot be accessed.

If your archived course is still within the 90-day grace period, Saylor University support staff can often help you to regain access to that course until it is fully archived.

Otherwise, you should enroll in the newer version of your course, which can be found in the course catalog. However, any completion data, including progress, grades, and certificates, will not be transferred to the new course. You can still usually pick up where you left off, though: for example, if you know you had studied the first two units of the course before it was archived, you can simply begin at Unit 3 in the new version of the course. Optionally, you can go through the first two units quickly to get back up to speed.

If the course has been removed from view

It is possible your course was inadvertently marked as removed from view. On the My courses tab of your account, you will see the tab Removed from view. Any courses on this tab will not appear anywhere else (all, in progress, past, starred).

To restore the course to other view, simply click on the three dots icon on the course card and select Restore to view.

The course should now appear on the All tab, as well as one or more other tabs (In progress, Past, Starred).